Knowledge Center Frequently asked questions

FAQs


Can I host or create content on the Flick2Know platform?

Yes, after having a Business account you can host and create your own content using our platform. Our technology gives you tools to automatically send information using a number of actions on the phone. What you actually send is completely under your control.

What do I get with a Flick2Know Business Account?

We provide a number of facilities under the Business Account like CMP (Code generation-cum-management portal), CAP (Code analytics portal), troubleshooting & debugging, reports, live data and campaign analysis. For detailed information ask for our service proposal.

Is there any free trial period for using "Flick2Know" Business Account?

Whenever you create a business account with us, we first give you an initial trial period of 1 week. If you are satisfied with the service then you can continue else your account will be terminated 1 week after the expiration of trial period.

Can I change the colors of an QR code generated by Flick2Know?

Contrast is the most important factor when reading a code so we recommend that the colors remain black on white or vice versa. However, it is recommended to do so in co-ordinance with Flick2Know.

Can I place a logo or other artwork over the 2D code?

A part within a QR Code can be customized for branding. It is not normally encouraged because it reduces the error handling capability of a QR Code. However, even then if you require to embed some artwork, logo or design, then we assist you achieving that with the least possible reduction in error handling capability. While printing, a two pixels of white space is needed to be provided around the code.

How do people know what to do when they see a QR Code?

The QR Codes are gaining popularity among people and will eventually be a widely recognized symbol that signifies mobile content to the public. Until then you'll want to clearly communicate what the code does and how to get it. Flick2Know offers the use and promotion of a shortcode which will help start the download process. Just SMS "F2K" to 56677.

Are people charged for scanning QR Codes with their phone?

Flick2Know needs a data connection on the phone in order to execute an action from a QR Code. Standard data charges will apply to the user depending on their data plan, but the cost is minimal. To be more specific, each scan delivers about 250 bytes of data which would cost the user less than a penny if they do not have a data plan. After the QR code has triggered an action, like opening a website, normal data costs will be incurred.

Will the Flick2Know data give me the user's name and phone number?

Flick2Know does not collect any personal identification information such as name, phone number or email address. All of this can be collected if the user "opts-in" after they scan a code. For example, an SMS code can initiate a text conversation or simply ask the user to enter their info on a web page. However under the Analytics Section, Flick2Know shows the demographics of the scanned codes.

What is a QR Code?

A QR (Quick Response) code is a kind of 2-D (two-dimensional) barcode. It was created by Toyota subsidiary Denso-Wave in 1994, the QR code is one of the most popular types of two-dimensional barcodes. For detailed info click here.

What is Flick2Know?

Flick2Know is frontline mobile service of our company Flick2Know Technologies Pvt. Ltd. This service enables a GPRS mobile phone user to access most relevant and customized information regarding anything of his interest just by a flick of his camera. The information can be anything from score updates, movie reviews, ticketing information, product demos, videos, photos to any kind of multimedia content available online.

We are providing a totally new and easy way for such users to interact with their surroundings using our specially designed code images.

How does it Work?

It’s very simple to generate your own codes and read them. For generation of a code, just type in what you want to include at our QR code generator and it will generate the corresponding image for you. To read any code, open the Flick2Know reader on your camera phone. Scan the code to get connected to our portal and retrieve information without the need of typing anything. "Scanning the code" throughout our website is not meant by physical scanning. Just point your mobile camera towards the code image after opening our App. This process is called scanning.

What are the requirements for using the Flick2Know reader?

The basic requirement for using the reader is a GPRS enabled camera mobile phone. Its independent on the type of network service provider. We recommend a good resolution camera and high speed connectivity for great results.

Is my mobile phone supported?

We support a wide range of mobile phones and platforms. Kindly check the availability of your mobile phone here.

How to download the Flick2Know reader?

You can download the reader by either sending an SMS ‘F2K APP’ to 56677 or opening the URL http://f2k.mobi in your cell phone’s internet browser.

Shall I be charged for downloading the Flick2Know reader?

The reader is available for free, but you can be charged for the internet usage by the network service provider.

Are there any charges for using the Flick2Know reader?

There are no charges for using the reader, but you can be charged for the internet usage by the network service provider.

I am unable to scan the code, what should I do?

Please follow the scanning guidelines properly to get best experience. If you are unable to scan the code, even after several tries then you will be prompted to MANUALLY ENTER the Six/Seven digit number printed below the code.

What type of codes can I publish?

There are a variety of codes available at the code generation portal. Kindly choose one as per your requirement.

Which type of content can I publish?

The content can be a video, audio, image or text depending upon one’s purpose and requirement. Kindly refer to the content advisory before publishing anything.

Can I use the codes for commercial purposes?

We promote individuals to use our codes to promote their business. But we recommend using our corporate services to avail additional features and other benefits for Medium/Large scale commercial purposes.

How can I Merchandise with Flick2Know?

We believe in creating a win-win situation. If you think partnering with Flick2Know can add value to your investments, we’d love to hear your ideas and share ours. Please contact us for more details.

Still your query isn't clarified above? Feel free to fill up the Contact Us form.